Returns
Returns & Refunds
Existing production returns and refunds policy, restyled for readability.
Policy page
Existing production policy language is preserved as the source of truth and restyled for readability.
Returns & refundsWe sell products strictly for laboratory and research use. If your order arrives damaged, incorrect, or is materially not as described, email us at m.i.a.sciences@gmail.com with your order number and, when helpful, photos. We review each request in line with our terms and conditions and applicable law.Because of the nature of research materials, not all items are eligible for return once shipped. Do not return items without contacting us first; unauthorized returns may not be processed.